Privacy Policy 🔐

1. Introduction

daylijili is the Philippines' premier online casino and sports betting platform, proudly serving Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and communities nationwide since 2020. We are committed to protecting the privacy and personal data of every player who trusts us with their information.

This Policy applies to all personal data collected through the daylijili website, mobile applications, customer support channels, promotional activities, and any other interaction you have with the daylijili Platform. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy.

daylijili processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects as established under Philippine law.

2. Personal Data We Collect

daylijili collects the following categories of personal data from players and platform visitors:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Philippine mobile number and email address;
• Residential address, city, and province;
• Government-issued identification numbers (e.g., passport, driver's license, SSS/UMID, PhilSys ID).

2.2 Financial Information

• GCash or PayMaya mobile wallet numbers;
• Bank account details for BPI, BDO, or Metrobank transfers;
• Visa or Mastercard details (card number, expiry, billing address — stored in tokenized form only);
• Transaction history, deposit amounts, withdrawal records, and account balances.

2.3 Gaming Activity Data

• Game session logs, bet history, win/loss records, and wagering patterns;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status);
• Customer support interaction records and complaint history.

2.4 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Unique device identifiers and mobile advertising IDs;
• Platform access timestamps and session duration data.

2.5 Communications Data

• Records of emails, live chat transcripts, and support tickets exchanged with daylijili;
• Survey responses and feedback submitted through the Platform;
• Marketing preference settings and communication opt-in/opt-out records.

3. How We Collect Your Data

daylijili collects personal data through the following means:

3.1 Direct Collection

We collect data directly from you when you register an account on daylijili, complete identity verification (KYC), make a deposit or withdrawal, contact our support team, participate in promotions, or respond to surveys. The information you provide during these interactions is collected and stored by daylijili.

3.2 Automated Collection

When you access the daylijili Platform, we automatically collect certain technical data through cookies, web beacons, pixel tags, and similar tracking technologies. This includes your IP address, browser type, device identifiers, pages visited, and session duration. Please refer to Section 7 (Cookies & Tracking) for more details.

3.3 Third-Party Sources

daylijili may receive personal data about you from third-party sources, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard) for transaction verification;
• Identity verification service providers for KYC compliance;
• Fraud prevention and anti-money laundering (AML) screening services;
• Responsible gaming databases for self-exclusion verification.

4. How We Use Your Personal Data

daylijili uses your personal data for the following purposes:

5. Legal Basis for Processing

daylijili processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications from daylijili;
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and daylijili, including account management, payment processing, and game provision;
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to daylijili, including AML/KYC requirements and PAGCOR regulatory reporting;
• Legitimate Interests: Where processing is necessary for the legitimate interests of daylijili, such as fraud prevention, platform security, and responsible gaming monitoring, provided that such interests are not overridden by your rights and freedoms.

6. Data Sharing & Disclosure

6.1 Service Providers

daylijili shares personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors, identity verification providers, cloud hosting services, customer support platforms, and fraud prevention services. All service providers are contractually bound to process personal data only on daylijili's instructions and in accordance with applicable data protection law.

6.2 Regulatory Authorities

daylijili may disclose personal data to Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where required by law or in response to a lawful request. daylijili will notify affected players of such disclosures where legally permissible.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of daylijili's assets, personal data held by daylijili may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

6.4 No Sale of Personal Data

daylijili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used solely for the purposes described in this Policy.

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the daylijili Platform. They allow us to recognize your device, remember your preferences, and provide a personalized gaming experience. daylijili uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

7.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including login authentication, session management, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how players use the Platform to help us improve performance and identify technical issues.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of daylijili marketing campaigns. These are only placed with your consent.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings or through the daylijili cookie preference center. Please note that disabling certain cookies may affect the functionality of the Platform and your overall gaming experience.

8. Data Retention

daylijili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following retention periods apply:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with Philippine AML record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC Documents: Retained for five (5) years following the end of the business relationship;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications.

Upon expiry of the applicable retention period, daylijili will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

daylijili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the daylijili Platform is encrypted using industry-standard SSL/TLS protocols;
• Data Encryption at Rest: Sensitive personal and financial data stored on daylijili servers is encrypted using AES-256 encryption;
• Two-Factor Authentication (2FA): Available for all player accounts to provide an additional layer of login security;
• Access Controls: Personal data is accessible only to authorized daylijili personnel who require it to perform their job functions;
• Regular Security Audits: daylijili conducts regular penetration testing and security audits of its Platform infrastructure;
• Payment Tokenization: Card payment details are tokenized and never stored in plain text on daylijili systems.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, daylijili will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino data subjects are entitled to the following rights with respect to their personal data held by daylijili:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected, processed, and used by daylijili, as described in this Policy;
• Right to Access: You have the right to request a copy of the personal data that daylijili holds about you, including information on how it has been processed;
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data held by daylijili;
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to daylijili's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on daylijili's legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that daylijili has violated your data privacy rights.

To exercise any of the above rights, please contact the daylijili Data Privacy Officer at [email protected]. daylijili will respond to all data subject requests within thirty (30) days of receipt, in accordance with applicable Philippine law.

11. Children's Privacy

The daylijili Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gaming regulations. daylijili does not knowingly collect personal data from individuals under the age of 21. If daylijili becomes aware that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account on daylijili, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

12. Third-Party Links

The daylijili Platform may contain links to third-party websites or services for informational purposes. daylijili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link on the daylijili Platform does not constitute an endorsement of the linked site or its privacy practices.

13. Changes to This Privacy Policy

daylijili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Any amendments will be posted on this page with an updated "Last Updated" date. Where changes are material, daylijili will provide reasonable notice to registered players via email or an on-platform notification prior to the changes taking effect.

Your continued use of the daylijili Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how daylijili protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by daylijili, please contact our Data Privacy Officer:

• 📧 Email: [email protected]
• 🕐 Response Time: Within 30 days of receipt, as required by Philippine law
• 🕐 Support Hours: 24/7 Philippine Standard Time
• 📍 Serving players in Manila, Cebu, Davao, Quezon City, Makati & nationwide

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. daylijili takes all privacy complaints seriously and will cooperate fully with any NPC investigation.